Client feedback

We believe in continuous improvements and adjustments. Please let us know about your experience with our Center. We want to know how we can improve or what works well for you and your pet.

Recheck Appointments

  • You will need to schedule the recheck appointment or we may schedule it automatically – this will be indicated in your discharge instructions.
  • We do give you a call to remind you of the appointment.
  • We will indicate if your pet needs to be dropped off or if this will be a short visit, with the full evaluation being performed while you are waiting.
  • Your pet can eat the morning of this appointment, unless we specify otherwise.
    • If your pet requires an abdominal ultrasound or an anesthetic procedure, we will ask you not to feed your pet after 10pm the night before. Water is always allowed.
    • If your pet is diabetic, he/she should not be fasted – please inform our staff.
  • You will be asked to fill out the Recheck form – this will inform us of your pet’s progress and quality of life since we saw him/her last.
  • If your pet needs to spend part of the day with us, your pet will be provided comfortable bedding, water and a litterbox for kitties. All dogs are walked multiple times. We also make time for some play and pet time with each of our patients. We typically do not feed them through the day, since each patient may be on a different diet. You are welcome to bring in a small snack for your pet.
  • All pets must be picked up by 7:00pm, unless special arrangements were made prior.

Chemotherapy Appointments

  • Chemotherapy appointments are automatically scheduled and the date is indicated in the discharge instructions.
  • We do give you a call the day before to remind you of the appointment.
  • Your pet can eat the morning of this appointment, unless we specify otherwise.
    • If your pet requires an abdominal ultrasound or an anesthetic procedure, we will ask you not to feed your pet after 10pm the night before. Water is always allowed.
    • If your pet is diabetic, he/she should not be fasted – please inform our staff.
  • You will be asked to fill out the Recheck form – this will inform us of your pet’s progress and quality of life since we saw him/her last. 
  • Chemotherapy patients need to be dropped-off between 7am and 9am and will spend a good part of the day with us. We will call you once the treatment is finished in the late afternoon.
    • Your pet will be examined by Dr. Sarbu and vital parameters will be recorded.
    • Bloodwork is submitted to the lab in the morning.
    • Any additional diagnostic tests discussed will be performed during the day.
    • Once results are available (around 1:30 - 2pm), we treat each of our patients, one at a time, to make sure that treatments are done in a safe manner for each patient.
  • During the day your pet is provided comfortable bedding, water and a litterbox for kitties. All dogs are walked multiple times. We also make time for some play and pet time with each of our patients. We typically do not feed them through the day, since each patient may be on a different diet. You are welcome to bring in a small snack for your pet.
  • We do see multiple patients in any given day and the days can be unpredictable in length. Your pet’s health and safety is very important to us and we do not want to rush through the evaluations or treatments. We do give you a call when your pet is ready to go home.
  • All pets must be picked up by 7:00pm, unless special arrangements were made prior.

The Initial Appointment

  • Please arrive 15 minutes prior to your appointment.
  • You will be asked to fill out the Client Information and Patient History form.
  • We typically ask you not to feed your pet that morning, in case that certain procedures such as anesthesia or an abdominal ultrasound are necessary as part of your pet’s evaluation
    • Water is always allowed
    • If your pet is diabetic, please inform our staff at the time you set up the appointment. We will likely ask you to feed your pet as usual.
    • Once the evaluation is done or deemed not necessary, we do have yummy foods your pet can eat or you can bring in a small meal (especially if your pet is on a special diet or has allergies)
  • Please bring in your pet’s medications and be aware of the doses he/she is receiving, as well as when the last dose was given
  • The initial consultation takes about one hour.
  • One of the oncology nurses will review your pet’s medical history and record your pet’s vital parameters
  • Dr. Sarbu will review all the available information regarding your pet, examine your pet and thoroughly discuss the findings and recommendations with you. We want to make sure that you are well informed about all the options, so you can make the best decision regarding the care of your pet
    • It is always good to write down any questions that you may have prior to the appointment, to make sure that we answer all your concerns. Should additional concerns arise later, you can always email or call Dr. Sarbu for additional clarifications
    • All the information discussed will also be provided in writing
    • Your regular veterinarian will be kept informed of everything discussed. A copy of the report as well as results for any tests performed at Veterinary Oncology Center will be faxed to him/her.
  • If additional diagnostic tests are indicated, we may be able to perform them the same day. In this case, you pet may spend part of the day with us. Depending on the nature of the tests, you may also be referred to another facility. A cost estimate will be provided prior to performing any tests at Veterinary Oncology Center.
  • If chemotherapy treatments are indicated, we are often able to perform them at the end of the same day, depending on the availability of all necessary diagnostic tests
  • We do not have the ability to hospitalize patients overnight or treat critical patients. If you pet requires hospitalization or is critical, we will refer you to a nearby emergency facility


Dr. Sarbu, our cancer specialist, works with clients from various locations throughout the Puget Sound, including (but not limited to) Renton, Bellevue, Redmond, Kirkland, Bothell, Lynnwood, Edmonds, Shorline, Seattle, Burien, Auburn, Kent, Federal Way, Maple Valley, Tacoma and Puyallup.